Order Fulfilment
Availability
The items on our website are available for immediate shipping! This means that they are in stock, unless otherwise specified, in sunny South Africa, ready to be shipped off to their new home, without any extended waiting periods!
Sizing
Our garment sizes are true to SA/ UK sizing. Please request exact measurements from our team if necessary as brands differ slightly.
Shipping
We ship door to door via The Courier Guy across South Africa at a flat rate of R150-00. Shipping takes place within 24-48 hours of order receipt and delivery can be expected within 3-5 working days from date of dispatch.
Returns and Refunds
We are so confident that you'll love your purchase that we are more than happy to offer exchanges, returns and refunds! Shipping costs are for the client's account and will not be refunded.
Payment
We accept numerous payment methods through our secure payments partner, Peach Payments. This includes EFT, Visa, Capitec Pay, Mobicred, Payflex and FinChoicePay.
Payment plans available upon request.
Special Orders
Custom orders are now available! Let us help you source whatever your dark heart desires. For more, contact orders@medusasattic.co.za
Gift Cards
Gift cards are available for purchase online and sent directly to the inbox of the recipient for immediate use. Gift cards can be used on all merchandise, including sale items, and are valid for a period of 36 months from date of issue.